Position Overview
Alter-Learning is seeking an organized, reliable, and detail-oriented Operations Support Specialist to support day-to-day business operations across administration, HR, accounting, and internal processes.
This role works closely with company leadership and multiple departments to coordinate information, maintain accurate records, support recruitment and financial administration, and ensure operational tasks are completed efficiently.
Responsibilities
- Provide administrative and operational support to leadership, HR, accounting, and other departments.
- Organize and maintain company documents, digital files, spreadsheets, personnel records, and financial documentation.
- Coordinate meetings, interviews, schedules, action items, and follow-ups.
- Prepare and organize correspondence, reports, agreements, presentations, and other business documents.
- Track deadlines, approvals, signatures, documentation requirements, and outstanding tasks.
- Support recruitment, candidate communication, interview scheduling, and onboarding/offboarding.
- Maintain accurate and confidential HR and personnel records.
- Organize invoices, receipts, expenses, reimbursements, payment records, and other accounting documentation.
- Maintain operational, HR, and financial spreadsheets and trackers.
- Coordinate information and documentation between leadership, departments, employees, consultants, candidates, and external contacts.
- Support company projects and help improve administrative and operational workflows.
Required Qualifications
- Previous experience in operations, administration, HR support, accounting support, or a related role.
- Strong organizational, communication, and time-management skills.
- Excellent attention to detail and accuracy.
- Ability to manage multiple tasks, priorities, and deadlines independently.
- Strong follow-up and problem-solving skills.
- Experience with spreadsheets, digital documents, calendars, databases, and collaboration tools.
- Proficiency with Google Workspace, Microsoft Office, or similar platforms.
- Professional proficiency in English.
- High level of professionalism, reliability, discretion, and confidentiality.
- Ability to work effectively in a remote, internationally distributed environment.
Desired Skills
- Experience supporting leadership, HR, accounting, or multidisciplinary operations.
- Experience with recruitment, onboarding, personnel administration, or basic bookkeeping.
- Strong Excel or Google Sheets skills.
- Experience with startups, technology, education, or international remote teams.
- Familiarity with HR, accounting, project-management, or task-management platforms.
- Bachelor’s degree in Business Administration, Management, HR, Accounting, Finance, or a related field, or equivalent professional experience.
Why Join Alter-Learning?
Alter-Learning develops educational technology and immersive learning experiences that bring together education, technology, creativity, and innovation.
As an Operations Support Specialist, you will work across multiple areas of the organization, supporting the people, processes, and documentation that keep the company running effectively. You will have the opportunity to work closely with leadership, contribute to improving internal processes, and grow alongside an international technology company.
If you are organized, dependable, comfortable working with both people and numbers, and enjoy creating structure in a fast-moving environment, we would love to hear from you.
Equal Opportunity Statement
Alter-Learning Inc. is committed to providing equal opportunities and creating an inclusive environment for all team members. We celebrate diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status under applicable law.